Introduction
This Privacy Policy explains how Shenzhen Shuangni Environmental Technology Co., Ltd. (“Souniny”, “we”, “us”) collects, uses, and protects information when you visit our website or contact us. By using this website you agree to the practices described below.
Information We Collect
- Inquiry information: name, company, email, phone number, and message details you submit through our contact forms or direct communication.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically through standard server logs and analytics.
- Communication records: correspondence related to quotes, orders, and after-sales support.
How We Use Information
- To respond to product inquiries, prepare quotations, and provide pre-sales and after-sales support.
- To process and fulfil orders, and to coordinate shipping, customs, and certification documents.
- To improve our website, products, and services.
- To comply with applicable legal and contractual obligations.
Information Sharing
We do not sell your personal information. We may share necessary data with logistics providers, freight forwarders, and certification bodies solely to fulfil your order or as required by law.
Data Retention and Security
We retain inquiry and order data only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organizational measures to protect it.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@souniny.com. We will respond within a reasonable timeframe.
Contact
If you have any questions about this policy, please reach us at info@souniny.com or by post at No. 8, Xilong Road, Dakan, Meitang Community, Huangjiang Town, Dongguan City, Guangdong Province, China.
This policy may be updated from time to time. The latest version is always published on this page.